Our Pricing Policy: Clarity and Transparency

At our company, we believe in complete transparency when it comes to pricing. We don't want you to worry about any hidden charges or fees, so we've made sure to include all the necessary information upfront.

But why isn't the facility charge included in the cost? The additional fee charged by the medical facility is different organization to organization, so we are unable to predict that amount. You will only pay Trust Retrieval $25 for each record retrieval. However, you can rest easy knowing that there are state statutes in place to make sure these fees are reasonable. The inability to access necessary information can bring workflow processes to a standstill, resulting in delays in settlements, claims, and overall hindered access to files.

Let Us Remove File Retrieval Frustration

Our Guarantee to Provide Records

We understand the importance of having access to the medical records and receiving them timely. Our fee will always be the same flat fee, even if we have to make multiple attempts to secure your records. We take pride in ensuring that we have all the correct documentation required to obtain the documents you seek and work closely with the facility to meet their specific requirements.

Per File Request

$25*

*DOES NOT INCLUDE FACILITY RECORD CHARGE

Securely Retrieve and Translate Your Medical Records with Trust Retrieval

Trust Retrieval is committed to safeguarding your private information and ensuring that the proper authorizations are in place before retrieving your medical records. Once we have received your file request(s), we will securely retrieve your files and convert them into standardized (pdf) file format for easy and secure viewing through our portal.